CBS62logoNEW2013_blue_final_header_White wwj950-sm2011b 971-ticket-35smb 35h_CBSSportsRad_Detroit

E-Government Satisfaction Index

acsi

Research Reveals E-Government Outperforms Private Sector in Citizen Satisfaction

ForeSee, the global leader in technology-driven customer experience analytics, today released the 2013 third-quarter E-Government Satisfaction Index in partnership with the American Customer Satisfaction Index. The report revealed that federal government websites led their private sector counterparts in citizen satisfaction and that people increasingly turn to mobile devices to access the Internet.

WWJ Newsradio 950–10/29/2013

acsi

ACSI: e-Government Satisfaction Stagnates

Citizen satisfaction with government websites remained flat in the latest American Customer Satisfaction Index E-Government Satisfaction Index, released Tuesday in partnership with the Ann Arbor customer analytics firm ForeSee.

WWJ Newsradio 950–07/30/2013

acsi

Mobile Offers Means For Government Agencies To Increase Web Satisfaction

Nearly one in three visitors to federal government Web sites are accessing those sites via a mobile phone or tablet, according to the latest American Customer Satisfaction Index E-Government Satisfaction Index, released Monday in partnership with the Ann Arbor customer experience analytics firm ForeSee.

WWJ Newsradio 950–04/23/2013

acsi

E-Government Satisfaction Remains Strong, According to ACSI and ForeSee

Despite a slight dip in the third quarter, citizen satisfaction with federal government Web sites remains near record highs, according to the American Customer Satisfaction Index E-Government Satisfaction Index, released Tuesday in partnership with the Ann Arbor-based customer experience analytics firm ForeSee.

WWJ Newsradio 950–10/23/2012

Citizen Satisfaction With E-Government Slips

Citizens are a little less happy with e-government these days. Ann Arbor-based ForeSee Results today released its American Customer Satisfaction Index E-Government Satisfaction Index. It fell to 74.7 on the study’s 100-point scale, nearly half […]

07/26/2010

Follow

Get every new post delivered to your Inbox.

Join 1,884 other followers